Filed 3 Apr 2021 by THERESA
I was given an uber eats gift card for my birthday. I attempted to place an order with a local restaurant using the gift card. The gift card was accepted but when I went to push place order it would not let me. I tried several times but it would no accept my order so I just gave up. I went to grub hub and ordered my dinner with a credit card. I tried to use the gift card yesterday but it says it was already used and it was not.
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Grace
I am having the same problem with an Uber Eats gift card! I followed the instructions from the gift card to add it to my wallet in the Uber Eats app. The part of the instructions that say to use "redeem" is the problem for me -- there is no "redeem" button and when I tried a different method by trying to apply the gift card code in the "Add promo code" field during check-out, it says it's applied but it WAS NOT. I'm also beyond frustrated trying to find a helpdesk # or a way to contact someone to help with this!
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