Uber Eats complaint: Driver never delivered my food.
Filed 2 Apr 2021 by Lucy
Not only did I have to wait an hour for the food to be prepared I spent an hour on the phone directing my delivery driver to my house. My house isn’t on the Uber map which means I get problems every single time. He met two passers by that told him the right way and even searched it on google maps yet he failed to get to my house. I am absolutely disgraced that the driver then proceeded to take a picture of the food and mark it as delivered. When in fact IT WASN’T and I can’t get a refund because Uber thinks I got the food. WHAT AN ABSOLUTE SHIT SHOW OF AN APP AND CUSTOMER SUPPORT
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