Uber Eats complaint: Order did not arrive

Name: Order did not arrive
Item: Uber Eats
Author: Robin

Open 26 Feb 2021 247 views Fast Food / Delivery

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Filed 26 Feb 2021 by Robin

Order was put in for delivery of coffee order, did not arrive, we live in a tenement so would have needed to press buzzer, this did not happen. Delivery person apparently waited for 8 minutes and did not press buzzer. Did not reply to my message back on phone. Uber advised as this was a reasonable time they could not refund. I will not be using Uber Eats again.

Uber Eats complaint: Order did not arrive — Photo Robin uploaded with this complaint

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Case details

Status: Open
Company: Uber Eats
Filed: 26 Feb 2021
Desired resolution: Refund the order money.
Problem: Delivery not completed, refund refused
About: coffee delivery

Progress

Filed
Company notified
Company replied
Resolved

26 Feb 2021 Complaint filed and published
26 Feb 2021 Message from Bizzy: we notified Uber Eats about this complaint.

See all 737 Uber Eats complaints

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