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Uber Eats complaint: charges

Open 277 views Fast Food / Delivery

Filed 29 Oct 2020 by lauren

My name is Lauren Palumbo I ordered food from mandarin on oct 26th2020 ([email protected])
I noticed 1 min after placing this order the credit card it was charging was not the credit card I wanted to use. I cancelled this order immediately and replaced the order under the correct credit card I wanted to use. I noticed that the card ending in 7604 (the one I cancelled) was not only being charged once but twice? Once for the amount of $108 and once for the amount of $120 so a total of $228.00 for 1 single order that was cancelled I want this fixed immediately. I have contacted customer service support and they told me 3-5 days but I want ALL AND EVERY charge to the credit card ending in 7604 reimbursed in full. The correct order was charged and delivered to the right account so how can you charge the wrong card twice? Unacceptable and I need answers

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