Uber Eats complaint: Double charge

Name: Double charge
Item: Uber Eats
Rating: 1
Author: HARJEET

Open 6 Jan 2023 124 views Fast Food / Delivery

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Filed 6 Jan 2023 by HARJEET

I ordered which was buy one get one free. I placed two ordered , two thalis from Shahi catering and other two from The Biryani Chef. As per advertisement I was supposed to pay one thali and one biryani. But they charged for two for each. Despite complaining about many times. They did not give me refunds and they refuted me all the time. I am very much frustated.

Uber Eats complaint: Double charge — Photo HARJEET uploaded with this complaint

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Case details

Status: Open
Company: Uber Eats
Filed: 6 Jan 2023
Rating: 1/5
Desired resolution: THEY DID NOT SOLVE MY ISSUE
Problem: Buy-one-get-one offer charged in full
About: food delivery order

Progress

Filed
Company notified
Company replied
Resolved

6 Jan 2023 Complaint filed and published
6 Jan 2023 Message from Bizzy: we notified Uber Eats about this complaint.

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