Complaint: Promotion not accepted in order.

on 19 March 2021 about Uber Eats in category Fast Food / Delivery / Takeaway

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My complaint:

I was sent the same promotion to my work email address over 20 times. I finally used it and it wasn’t accepted but ordered the food anyway as was with a friend. I would not have spent that much money had I known the promotion would not work. My account is linked to my personal email address and so I think they are not believing that it was me who received the promotion.

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Justified complaint?

Suggested solution:

I would like the promotion applied and the discount paid back to me.

Promotion not accepted in order.
Promotion not accepted in order.
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