Uber Eats complaint: Incorrect Delivery Charge

Complaint from Kallie reported on 10 September 2023 about Uber Eats

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My complaint:

I placed an order on Uber Eats on 9th September. It was an order from Brookvale Fish Bar.
I seen on my receipt that I had been charged a delivery fee of £1.29, however the actual charge should’ve been £0.29p as stated on the website.
I tried speaking with Uber Eats, however nobody has helped me.
I want the £1.00 that you overcharged me refunded and I also request that my Uber Eats account is deleted immediately.
If this isn’t resolved then I will be escalating this.

Suggested solution:

I will be satisfied once my refund has been processed and my account is permanently deleted.

Uber Eats complaint Incorrect Delivery Charge
Uber Eats complaint Incorrect Delivery Charge
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