Uber Eats complaint: The driver left someone else food at my door,in a wet bag that I had to clean up
Filed 9 Sep 2023 by J
I ordered food on the app about 2 hours ago, 2 hours later I opened the door just to find someone else’s order (a wet bag of spilled food) at my doorstep. I immediately attempted to contact the driver but the driver had his/her cell phone off. I then had to pick up that disgusting food and clean the floors so I don’t get in trouble with the neighbors. Not only did I not get my food after 2 hours of waiting but also, the Uber customer service representative did not even attempt to call the driver and find out what happened. When I asked to speak with a supervisor he said and I quote “I have to go serve other users now”
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