Uber Eats complaint: Promo code not applied

Name: Promo code not applied
Item: Uber Eats
Author: Helen

Open 18 May 2022 152 views Fast Food / Delivery

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Filed 18 May 2022 by Helen

I was sent an email to say that I would get £10 off a £20 spend until Thursday 19th May. When I tried to put the code in (TREATMAY10) it said that it had already been applied. When I placed my order there was no reduction in the total price and the full amount has been taken from my bank account.

Uber Eats complaint: Promo code not applied — Photo Helen uploaded with this complaint

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Case details

Status: Open
Company: Uber Eats
Filed: 18 May 2022
Desired resolution: I would like a £10 refund please.
Problem: Promo code not applied, full price charged
About: food delivery order
At stake: £10

Progress

Filed
Company notified
Company replied
Resolved

18 May 2022 Complaint filed and published
18 May 2022 Message from Bizzy: we notified Uber Eats about this complaint.

See all 737 Uber Eats complaints

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