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Uber Eats complaint: Continuously wrong refund

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Filed 8 Feb 2022 by Barbara

On 6th of February 2022, I have ordered food from Uber eats.

1) the driver supposed to be Monika, on the bicycle but arrived some bloke in a car
2) my order arrived incomplete! I have ordered 3x custard and 1x crème brûlée but received 1x custard and 0x crème brûlée!

I have reported missing items to Uber eats but was refunded only £3.50 instead of £5.45. I have reported the inconsistency, and they said they processed the refund! I again pointed out the missing items, they said that I won’t be charged!

I said that I was already charged and that I demand refund for crème brûlée and some good will gesture for all the hassle. so they refunded me £1.75 in addition to £3.50!

I then said that the custard is £1.95 and still didn’t get the answer.

Uber Eats complaint: Continuously wrong refund
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Discussion

1 comment

  1. LeBron James

    Few things are more disappointing then expecting crème brûlée and getting none.

    Reply

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