My complaint:
Main meals, curries were watery and cold. Definitely been microwaved as there was plastic round the tubs. Chicken was rubbery.
Food DID NOT agree with customers as they suffered with loose stools shortly after eating the food. Rice had congealed.
Delivery driver was 11 minutes away at one point but then ended up going to the other end of York hence cold food.
Delivery times changes from 19.05 to 19.23. Arrived at address at 19.38
Suggested solution:
Full refund to bank account