Most Common Dominos Pizza Complaints and Tips

While Domino's Pizza serves millions of customers worldwide, data from our community has highlighted several recurring issues. Common complaints include excessively long wait times for orders, instances of rude or unprofessional behavior from staff and managers, and frequent mistakes with orders such as incorrect or missing items. Additionally, customers often report instances of undercooked or burnt food, poor overall food quality, and unresponsive or unhelpful customer service.

To avoid these issues, we recommend placing orders well in advance, double-checking the order details for accuracy, and requesting updates if your order is running late. Should any problems arise, contact customer service promptly and document all interactions. For added peace of mind, consider visiting the store directly if the option is available.

How and why file a complaint about Dominos Pizza?

Do you have a dispute or had a bad customer experience with Dominos Pizza? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Dominos Pizza.

Dominos Pizza Customer Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Dominos Pizza over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on June 16, 2024

Dominos Pizza complaints chart

We have received 63 complaints about Dominos Pizza over the last 12 months. The graph below shows a monthly breakdown.

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Media uploaded by our community

Dominos Pizza complaint: Redeem your emergency Pizza?
Dominos Pizza complaint: AMOUNT DEDUCTED BUT ORDER NOT PLACED
Dominos Pizza complaint: Constant problems with the food
Dominos Pizza complaint: Cheating/Froad
Dominos Pizza complaint: Being cursed at hung up on, and told that I sound like another black woman
Dominos Pizza complaint: Burnt pizza and very dried out.
Dominos Pizza complaint: Domino's didn't deliver my pizza
Dominos Pizza complaint: Burt bubble pizza
Dominos Pizza complaint: Harassment/threats
Dominos Pizza complaint: Late pizza order and wrong order
Dominos Pizza complaint: Non vegetarian pizza delivered
Dominos Pizza complaint: Undercooked pizza
Dominos Pizza complaint: Late delivered
Dominos Pizza complaint: Pizzas afflictly horrible
Dominos Pizza complaint: Poor Service
Dominos Pizza complaint: Feeling sick from dominoes pizza and feel harassed by the response
Dominos Pizza complaint: Lied about having bread sticks
Dominos Pizza complaint: App
Dominos Pizza complaint: Stole my gift cards money
Dominos Pizza complaint: Dominos
Dominos Pizza complaint: Payment issue
Dominos Pizza complaint: Once again you let me down
Dominos Pizza complaint: Can’t cut a pizza
Dominos Pizza complaint: burnt inedible pizza and awful customer service
Dominos Pizza complaint: Delivery order
Dominos Pizza complaint: Order cancelled on 18th Dec for online delivery and still no refund for payment made via credit card
Dominos Pizza complaint: Cold unhelpful experience
Dominos Pizza complaint: Worst pizza ever
Dominos Pizza complaint: My order is not delivered but it shows delivered
Dominos Pizza complaint: Pizza tipping

Dominos Pizza complaint statistics

Curious about Dominos Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

3414
Total complaints
3412
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 3414 ratings

How to contact the customer service of Dominos Pizza?

Below, you will find the contact information for the complaint department of Dominos Pizza. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-734-930-3030
Contact form:

You can contact the customer service of Dominos Pizza by calling 1-734-930-3030. If you want to reach out to Dominos Pizza through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about Dominos Pizza: (3414)

Helpful experiences shared by verified Dominos Pizza customers. Search, discuss and connect with other people in our community.

Ordered an hour ago

Complaint from Yeahwhatevah57 on 29 April 2024 about Dominos Pizza.

Ordered at 7pm. It’s 8pm and still says “preparing”. I called. No clue said he’d text me with updates. I don’t even want it now. Read more

Comments: 0
Rating:

Tasteless pizza

Complaint from Pjbrahmbhatt@hotmail.co.uk on 06 April 2024 about Dominos Pizza.

We ordered a large pizza for £23 but suddenly got offer to say will cost £12 . Got excited and ordered with order number 571807383 It was completely tasteless and cold and dry The cheesez chips again cold and tasteless I... Read more

Comments: 0
Rating:

It made me so sick

Complaint from Pizza pizza on 06 April 2024 about Dominos Pizza.

I’ve been a loyal Domino’s pizza, but, I will never order again, I was very sick, I mean sick, I was very ill I knew it was from the pizza bread I ordered, not being disgusting, but, it... Read more

Comments: 0
Rating:

Redeem your emergency Pizza?

Complaint from vivalasvegas16 on 13 March 2024 about Dominos Pizza.

I have received emails from dominos Pizza saying thetr is an emergency Pizza waiting for me please click here to redeem. When I click on redeem nothing happens or it takes me to Domino's and there's nothing said about... Read more

Comments: 0
Rating:

Domino's blatant lies

Complaint from lucor05 on 05 March 2024 about Dominos Pizza.

Placed order online for XL pizza and paid extra for more cheese. When I picked it up and opened the box, there was hardly any chesse on it. I went to the counter and asked the person why I did... Read more

Comments: 0
Rating:

Uncooked Wings

Complaint from Cellin on 20 February 2024 about Dominos Pizza.

I order from Dominos once a week and I like to try new things every now and again and so I got the Parmesan wings 16 piece thinking they sounded good and heck they have the guarantee that says if... Read more

Comments: 0
Rating:

AMOUNT DEDUCTED BUT ORDER NOT PLACED

Complaint from Trisha_23 on 10 February 2024 about Dominos Pizza.

I placed my first order from Domino's app at 8:01pm via Paytm my 472 amount was deducted from bank but no order was placed. Then I placed my second order at 8:16pm through Domino's app and again my 472 amount... Read more

Comments: 0
Rating:

Burnt pizza

Complaint from williejr58 on 31 January 2024 about Dominos Pizza.

The pizza was burnt and look it has been sitting around for a while I wanted delivered a certain time Read more

Comments: 0
Rating:

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