Delay delivery
Complaint from Ak07 on 19 November 2025 about Dominos Pizza.
My delivery came 1 hour late, completely cold and no sauce on my indie chicken tikka pizza Read more
Dominos Pizza Complaints Service & Advice
Most Common Dominos Pizza Complaints and Tips
While Domino's Pizza serves millions of customers worldwide, data from our community has highlighted several recurring issues. Common complaints include excessively long wait times for orders, instances of rude or unprofessional behavior from staff and managers, and frequent mistakes with orders such as incorrect or missing items. Additionally, customers often report instances of undercooked or burnt food, poor overall food quality, and unresponsive or unhelpful customer service.
To avoid these issues, we recommend placing orders well in advance, double-checking the order details for accuracy, and requesting updates if your order is running late. Should any problems arise, contact customer service promptly and document all interactions. For added peace of mind, consider visiting the store directly if the option is available.
How and why file a complaint about Dominos Pizza?
Do you have a dispute or had a bad customer experience with Dominos Pizza? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Dominos Pizza.
Dominos Pizza Customer Sentiment: Negative
Our sentiment meter has identified a 100% increase in complaints about Dominos Pizza over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Dominos Pizza's offerings.
Sentiment data last updated on November 26, 2025
Dominos Pizza complaints chart
We have received 3 complaints about Dominos Pizza over the last 12 months. The graph below shows a monthly breakdown.
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Media uploaded by our community
Dominos Pizza complaint statistics
Curious about Dominos Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
3419
Total complaints
3417
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
3419 ratings
How to contact the customer service of Dominos Pizza?
Below, you will find the contact information for the complaint department of Dominos Pizza. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-734-930-3030
Contact form:
You can contact the customer service of Dominos Pizza by calling 1-734-930-3030. If you want to reach out to Dominos Pizza through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Bad reviews about Dominos Pizza: (3419)
Helpful experiences shared by verified Dominos Pizza customers. Search, discuss and connect with other people in our community.
Poibts
Complaint from Christine white on 03 June 2025 about Dominos Pizza.
I can't use my points Read more
Over cooked no extra cheese pepperoni was burnt in places. I ordered normal bake not over baked!
Complaint from Suziq on 10 January 2025 about Dominos Pizza.
Placed online order for a normal baked hand tossed lg pepperoni pizza with extra sauce, extra cheese banana peppers. Also, ordered 12 pcs. Bbq chicken bites. Both were over cooked burnt! I did not look at my pizza... Read more
Get wrong pizza and nobody replying me to resolving
Complaint from Vihar8377 on 11 July 2024 about Dominos Pizza.
I ordered medium vegi supereme with green chillies and no tomatoes but I got pizza with no chillies and they add jalapeños even it’s not in topping list at all. Afterwards I called store and asked why it was happened?... Read more
Taking advantage of someone from another country who thinks they were being helped
Complaint from Mlarjones on 28 June 2024 about Dominos Pizza.
Person thought they were being helped trying to order online and were charged 49.00 for 4 cheese pizzas ( well one of them was half mushroom and half sausage). Read more
Ordered an hour ago
Complaint from Yeahwhatevah57 on 29 April 2024 about Dominos Pizza.
Ordered at 7pm. It’s 8pm and still says “preparing”. I called. No clue said he’d text me with updates. I don’t even want it now. Read more
ABUSIVE MANAGER that will not provide name after mentally abusing you
Complaint from JessePresley on 26 April 2024 about Dominos Pizza.
The manager on duty that refuses to give out her first name is ABUSIVE, not just rude, would not honor my Dominos gift certificate with which came a letter that plainly states my pizza is to be delivered free of... Read more
Tasteless pizza
Complaint from Pjbrahmbhatt@hotmail.co.uk on 06 April 2024 about Dominos Pizza.
We ordered a large pizza for £23 but suddenly got offer to say will cost £12 . Got excited and ordered with order number 571807383 It was completely tasteless and cold and dry The cheesez chips again cold and tasteless I... Read more
It made me so sick
Complaint from Pizza pizza on 06 April 2024 about Dominos Pizza.
I’ve been a loyal Domino’s pizza, but, I will never order again, I was very sick, I mean sick, I was very ill I knew it was from the pizza bread I ordered, not being disgusting, but, it... Read more
Redeem your emergency Pizza?
Complaint from vivalasvegas16 on 13 March 2024 about Dominos Pizza.
I have received emails from dominos Pizza saying thetr is an emergency Pizza waiting for me please click here to redeem. When I click on redeem nothing happens or it takes me to Domino's and there's nothing said about... Read more
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