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Uber Eats complaint: extended delivery time

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Filed 19 Oct 2020 by Russ

I placed an order from Uber Eats and once the driver picked the food up from the restaurant, I saw where he had to make a delivery somewhere else before dropping off my food. It sent him 30 minutes out of the way when my house is 4 minutes from the restaurant. I have a screenshot of this redirection. By the time the food was delivered, it was all cold and soggy. I just had to throw $40 of food in the garbage. I want to express how displeased I am with combining deliveries to “keep prices low”. I just lost $40 of food because of this now have to go buy food still to eat. How is that helping me save money? I want this order refunded or I simply won’t use uber eats anymore.

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