Complaint: TERRIBLE DRIVER TERRIBLE FOOD

on 24 September 2020 about Uber Eats in category Fast Food / Delivery / Takeaway

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Complaint closed

My complaint:

1FOOD WAS COLD 2DRIVER COULD NOT READ SPECIFIC DIRECTIONS 3DRIVER HAD POOR LANGUAGE SKILLS ORDER WAS CHANGED BY RESTAURANT. AND I WAS NOT NOTIFIED BEFORE DELIVERY 4 A COKE WAS SUBSTITUTED FOR A LG CHOCOLATE SHAKE 5UBER EATS IS TERRIBLEI DO NOT WANT A UBER CREDIT. CREDIT DIRECTLY TO MY CC CARD. 6 DRIVER CALLED 6 TIMES 7Total $13.06

1
Shakes
$3.99
Choice of Size
Large (40 oz) $1.50
Shake Flavors
Chocolate $0.00
1
Sack of Hash Brown Nibblers
$3.99
2
Breakfast Slider
$1.69
Choice of Meat
Hickory Smoked Bacon $0.00

Subtotal $11.36
Service Fee $1.70
Delivery Fee $1.49
Delivery Discount -$1.49

Amount Charged
•••• 2727
|
Switch
$13.06
A temporary hold of $13.06 was placed on your payment method •••• 2727. This is not a charge and will be removed. It should disappear from your bank statement shortly. Learn More

You ordered from White Castle (3940 Ludlow Ave.)
Picked up from
3940 Ludlow Ave, Cincinnati, OH 45223, USA
Delivered to
440 Lafayette Ave, Cincinnati, OH 45220, USA
Restaurant Image.

0 0 vote
Justified complaint?

Suggested solution:

REFUND THE CHARGE (FULL AMOUNT) DIRECTLY TO MY CREDIT CARD. I DO NOT INTEND TO USE UBER EATS. AGAIN. Total $13.06

1
Shakes
$3.99
Choice of Size
Large (40 oz) $1.50
Shake Flavors
Chocolate $0.00
1
Sack of Hash Brown Nibblers
$3.99
2
Breakfast Slider
$1.69
Choice of Meat
Hickory Smoked Bacon $0.00

Subtotal $11.36
Service Fee $1.70
Delivery Fee $1.49
Delivery Discount -$1.49

Amount Charged
•••• 2727
|
Switch
$13.06
A temporary hold of $13.06 was placed on your payment method •••• 2727. This is not a charge and will be removed. It should disappear from your bank statement shortly. Learn More

You ordered from White Castle (3940 Ludlow Ave.)
Picked up from
3940 Ludlow Ave, Cincinnati, OH 45223, USA
Delivered to
440 Lafayette Ave, Cincinnati, OH 45220, USA
Restaurant Image

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