Uber Eats complaint: Order never delivered but charged

Name: Order never delivered but charged
Item: Uber Eats
Rating: 1
Author: Ruby

Open 10 Nov 2023 85 views Fast Food / Delivery

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Filed 10 Nov 2023 by Ruby

Hi I placed an order yesterday from Mcdonalds the driver left the order in the middle of nowhere marked it as delivered and I was still charged. I never got my food and had to reorder the same thing again the same evening, I need a refund for the first order.

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Case details

Status: Open
Company: Uber Eats
Filed: 10 Nov 2023
Rating: 1/5
Desired resolution: Full refund
Problem: Order marked delivered, never received
About: food delivery order
Dealing with it for: 1 day

Progress

Filed
Company notified
Company replied
Resolved

10 Nov 2023 Complaint filed and published
10 Nov 2023 Message from Bizzy: we notified Uber Eats about this complaint.

See all 737 Uber Eats complaints

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