Uber Eats complaint: Uber eats complaint

Complaint from swetha_3434 reported on 23 March 2024 about Uber Eats

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My complaint:

Hi,

I would like to raise a complaint with the uber eats customer service team. I have had a bad experience trying to get a refund for 1 item in one of my orders when it was restaurant negligence and I received an incorrect order.

I have proof of the chat with the customer service also; I am hugely disappointed at the support I received as I was asked for proof regarding incorrect items which I sent and was valid but this was totally ignored and I was not provided a refund.

Many thanks,

Suggested solution:

I would like a refund of £1.99 for the incorrect item.

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