Mastercard complaint: Claim

Name: Claim
Item: Mastercard
Author: Kaquana

Open 5 Feb 2021 198 views Payment Providers

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Filed 5 Feb 2021 by Kaquana

A service was paid in error. I made a claim through my bank. The merchant was very nice and willing to help. However, MasterCard has not responded to my bank and is holding my $350. It has almost been 3 months and yet no help or resolution.

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Case details

Status: Open
Company: Mastercard
Filed: 5 Feb 2021
Desired resolution: Refund my money of $350.
Problem: Chargeback claim unresolved for months
About: card payment dispute
At stake: $350
Dealing with it for: 90 days

Progress

Filed
Company notified
Company replied
Resolved

5 Feb 2021 Complaint filed and published
5 Feb 2021 Message from Bizzy: we notified Mastercard about this complaint.

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