Mastercard complaint: Unable to redeem my MasterCard Gift Card
Filed 10 Feb 2021 by Rozzia
I had trouble reaching a live operator. After 30 minutes I finally reached a operator. She then ask for my name, card number and if I was calling from the US. I gave all of that information. She asked where was the card purchased. I informed her that it is a gift card and I do not know where the person who gave me the card purchased it. She got upset because I could not provide that information. I then asked to speak with a supervisor and she hung up on me.
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