Mastercard complaint: Refund Access to my funds

Name: Refund Access to my funds
Item: Mastercard
Author: Ross

Open 26 Mar 2021 178 views Payment Providers

File your Mastercard complaint How does Complain.biz work?

Filed 26 Mar 2021 by Ross

I have been asking for a refund since Nov 9 2020. I keep getting told to send my ID which I have done 4 times. The last time on 3062021 I emailed my ID and a bill with my address. I have four cards that have been closed in January and I do not have access to those funds anymore. There are four cards which total $1800.00.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Mastercard
Filed: 26 Mar 2021
Desired resolution: I want a check which totals $1800.00 or 3 checks for $500.00 and one check for $300.00.
Problem: Funds on closed cards not returned
About: prepaid cards
At stake: $1,800

Progress

Filed
Company notified
Company replied
Resolved

26 Mar 2021 Complaint filed and published
26 Mar 2021 Message from Bizzy: we notified Mastercard about this complaint.

See all 129 Mastercard complaints

Discussion

0 comments

No comments yet. Been through something similar with Mastercard? Start the discussion above.

More Mastercard complaints

View all 129

Denial of lounge access

Me, my wife and son wanted to access the master card lounge at international airport Guwahati India on 18.4.2021.We had…

18 Apr 2021

Fraudulent 9 consecutive transactions

I was using the card to order pizza on papa John Piza site on February 8th 2021,and as soon I…

26 Mar 2021

Customer service

I purchased a MasterCard gift card for my son and I Forgot the amount on it ( brand new) I…

19 Nov 2020

Wronged by Mastercard too?
Make it sting!

Launch complaint