Mastercard complaint: Denial of lounge access

Name: Denial of lounge access
Item: Mastercard
Author: VINODKUMAR

Open 18 Apr 2021 262 views Payment Providers

File your Mastercard complaint How does Complain.biz work?

Filed 18 Apr 2021 by VINODKUMAR

Me, my wife and son wanted to access the master card lounge at international airport Guwahati India on 18.4.2021.We had a total of Nine Master cards but not even a single card was given lounge access.
The cards were debit or credit card issued by HDFC Bank and SBI.

Mastercard complaint: Denial of lounge access — Photo VINODKUMAR uploaded with this complaint

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Mastercard
Filed: 18 Apr 2021
Desired resolution: This should not happen in future and the expense I incurred for light refreshment to be refunded. Dr D VINOD KUMAR 9446574447 [email protected]
Problem: Lounge access refused for every card
About: airport lounge access

Progress

Filed
Company notified
Company replied
Resolved

18 Apr 2021 Complaint filed and published
18 Apr 2021 Message from Bizzy: we notified Mastercard about this complaint.

See all 129 Mastercard complaints

Discussion

0 comments

No comments yet. Been through something similar with Mastercard? Start the discussion above.

More Mastercard complaints

View all 129

refund they say has been refunded,but it has not.

want my 95.04 back on my mastercard.

6 May 2021

Refund Access to my funds

I have been asking for a refund since Nov 9 2020. I keep getting told to send my ID which…

26 Mar 2021

Unlawful subscription debits against my credit card

I have taken up a free trial period subscription with Kayo Sports who granted permission to cancel within two weeks,…

11 Jan 2021

Wronged by Mastercard too?
Make it sting!

Launch complaint