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Filed 25 Jul 2022 by Kyle

Was on phone and heard the rep get a separate call on another phone she proceeded to answer the call leaving me on the call saying hello is anyone there I was left for 3~4 mins like this before terminating the call I then called back and was greeted by the same rep who then refused to let me make a formal complaint saying that they couldn’t facilitate me talking to a manager or any complaints department stating there was no one available to do so even though there open 24 hours and clearly states online for all your costumer needs

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