While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wise over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Wise? Submit your Wise complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wise.
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Finally, we can turn your complaint into a professional Wise complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 13 complaints about Wise over the last 12 months. The graph below shows a monthly breakdown.
Curious about Wise's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Wise. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Wise by calling 1-888-908-3833. If you want to reach out to Wise through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from sixtrou on 28 February 2024 about Wise.
I am filing a complaint against Wise regarding the abrupt closure of my account without any given reason or explanation. This action has caused significant disruption to my financial activities and has left me without access to essential services provided... Read more
Complaint from Markus.E on 19 January 2024 about Wise.
For about 3 months (October 23rd, 2023) I have been waiting for a refund of 40,000 CHF from the company Wise (UK), which I transferred to Wise from my Turkish Akbank account in Istanbul on October 17th, 2023, so that... Read more
Complaint from ragnit12 on 09 November 2023 about Wise.
Wise unexpectedly closed my account on 08/11/2023. As they said - It‘s because how you use, or plan to use Wise, isn‘t allowed under our Acceptable Use Policy. But I've never use Wise for any illegal actions. There left more than... Read more
Complaint from Maddison87 on 22 August 2023 about Wise.
Wise have refused to transfer me my money that’s within the account I had two refunds issued into an apparently deactivated account on august 4th My account was deactivated on June 16th therefore money should not have gone into the account since... Read more
Complaint from Zeeshan on 14 August 2023 about Wise.
My issue is that I was using wise multi currency account for my business. My account was business and registered on my proper business details as well as my own details. On 14th June 2023, wise deactivated my account without... Read more
Complaint from sherrellwalton56@gmail.com on 12 August 2023 about Wise.
I sold my house got the wire to my account and they close my account for nothing I uploaded everything they needed Read more
Complaint from Rogerio on 03 August 2023 about Wise.
On 1 August, I transferred a total of BRL481.72, the equivalent to USD100. I created a virtual debit card and before I could start using the card, the account was deactivated without a detailed explanation as to why. ... Read more
Complaint from Gs8qhsgduajav on 17 June 2023 about Wise.
I've reached out to Wise mutiple times to inform me why transfers are being blocked or not received by people I pay. Every time I contact them I get a survey email asking jow the customer support was even though... Read more
Complaint from Praveen 1991 on 07 June 2023 about Wise.
Hi I needed money for my visa extension in a short span so we started transaction on Sunday and the money supposed to be in my account on Wednesday but haven’t received it and trying to contact them multiple times... Read more
Complaint from Loree on 03 June 2023 about Wise.
After 2 years of doing business with Wise they blocked my account asking for additional personal info. I supplied info. They unblocked account. I initiated a transfer of $500 from my US bank. Wise took the money then blocked my... Read more
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