While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wise over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 6, 2024
Do you have a dispute or had a bad customer experience with Wise? Submit your Wise complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 12 complaints about Wise over the last 12 months. The graph below shows a monthly breakdown.
Curious about Wise's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Wise. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Wise by calling 1-888-908-3833. If you want to reach out to Wise through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Rajkumar99 on 29 November 2022 about Wise.
Hi, I've received money from a person through wise account. Wise people hold my money for more than 12 days and they asked me to upload documents and I did the same. After they asked me to pay to them... Read more
Complaint from oussama5555 on 22 November 2022 about Wise.
refund me: the 4174EUR that was in the account: ***@hotmail.com and the 5960EUR that was in the account: ***@outlook.com the money is from a bank loan of 100000MAD that I got from the bank: here is the bank statement that shows that in... Read more
Complaint from Iissylis20@gmail.com on 27 October 2022 about Wise.
I bought a bag of white cheddar popcorn and open the bag I got the big one because I wanted more. I open it and it has less then half the bag size. It’s misleading and wrong and not enough.... Read more
Complaint from Leslieb on 20 October 2022 about Wise.
My payment was supposed to have been sent since September 30, 2022, it is now October 20 exactly three weeks and I am yet to receive my funds. I have sent numerous comp.aints to customer support and all iam hearing... Read more
Complaint from NightWhim on 08 September 2022 about Wise.
Wise blocked my account on august 17th. I had $500 in my account and I still did not get them back. On August 17th I filed an appeal with wise, today is September 8th I still did not receive any... Read more
Complaint from Kacy21 on 07 September 2022 about Wise.
Wise did not retrieve or refund my money for a double transaction taken at Heathrow Airport on the 31st of July 2022. I reported the error the same day. Wise did not ask for details before concluding with their investigation.... Read more
Complaint from Daniel Balaceanu on 07 September 2022 about Wise.
i am trying to transfer 790 usd to my wife so she can pay bills and enroll my 2 children in school. is a big family emergency and wise decided to block my transfer for no reason like Devil, juat because... Read more
Complaint from Theresia on 13 August 2022 about Wise.
My swift transfer somehow ended up going to an intermediate bank that my bank (Standard bank of Lesotho ) has not done business with for 5 years. I asked for a recall of funds on June 14th . Wise did not... Read more
Complaint from A.Ahmed on 06 August 2022 about Wise.
I made 2 Transfers in 30.07.2022 , one is 607 Euro and another one is 800 Euro, the Payment was through Sofort online Banking transfer, Wise cancelled my Transfer after several days and they claimed that they didn't... Read more
Complaint from Martina1989 on 08 July 2022 about Wise.
Wise did not transfer my money, failed to contact me about the reason why my transfer could not be done, customer service lied about emails that were not sent to me (they said they had been sent, which is absolutely... Read more
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