Wise complaint: Money transfer to family blocked by wise, refuae answer messages for 48 hrs already

i am trying to transfer 790 usd to my wife so she can pay bills and enroll my 2 children in school.

is a big family emergency and wise decided to block my transfer for no reason like Devil, juat because he can.

shamw in you.

i am a seaman with harsh life and sending money to wife and kids my only reason on joy when in midfle of ocean

you do not realise what you do. i suspect some employee of yours is incompetent.

i kniw my money sent not to much but i am a customer and human and tgay money you stop just because you okay can destroy a family.

I work in management and i say to you sir, tgat I really think the qualiry dwpartment of wise muat intervine and somebody who work fir you and us not serious to be monitored and released from job soon after you see is not profesional.

My name Balaceanu Daniel sending money to my wife Rublica Comendador Rose Marie, we have 2 chikdren under 10 years old. I am a seaman, chief officer working for wagenborg netherlands, permanent contract payed full year see my latest wage slip tgat i sent oroving my income.

i am legit normal guy trying to survive between people lime your employee who blocked my money.

brgds

best regards