Wise complaint: Deactivated account Money Gone

on 22 February 2023 about Wise in category Payment Providers

New complaint
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Complaint resolved
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My complaint:

Wise deactivated my Business Personal account without any reason. I had £1282 in my Business account prior to when it was deactivated. I was asked to appeal wait 20days. I did. After 20days, they only refunded £2.79 instead of the entire £1282. They’ve refused to explain to me why they’re holding my money.

Suggested solution:

I need to know what happened to my money. I need my £1282 refunded back to the account I provided then.

Deactivated account  Money Gone
Deactivated account  Money Gone
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Joto (@guest_6615)
2 days ago

Have you seen your money now ?