While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wise over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 7, 2024
Do you have a dispute or had a bad customer experience with Wise? Submit your Wise complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 12 complaints about Wise over the last 12 months. The graph below shows a monthly breakdown.
Curious about Wise's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Wise. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Wise by calling 1-888-908-3833. If you want to reach out to Wise through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from richardbaxter@pathwayam.pro on 28 September 2021 about Wise.
Wise bank summarily sent us a closure notice on our company account for Pathway asset management. P7604952. There was no warning only an email telling us to appeal and withdraw our money, which we couldn't do on-line as they took access... Read more
Complaint from ajaramillosuarez@gmail.com on 25 September 2021 about Wise.
Dear Sirs, Ref: Wise (formerly TransWise) has not refunded my money Background: On September 15, 2021, I made two (2) wire transfers from my Chase checking account to Wise, each one of $4,950 US dollars. See attached file “Summary of Wire Transfers... Read more
Complaint from enesguler on 22 September 2021 about Wise.
Wise confiscated close to £2000 of my money. And they gave a ridiculous answer. They wouldn't be able to give my money back. please help i want my money Read more
Complaint from Rz1951 on 13 September 2021 about Wise.
From the attached screenshot you can see that Nabil Morshed has set up two £50 payments to my bank of scotland account as in Anthony Leech, bank of scotland sc 800214 account 00503181. This was nearly a month ago and i... Read more
Complaint from Milton Milton Limited on 13 August 2021 about Wise.
I am a director of a company and have used transfer wise before. Today i have transferred 1000 pounds from my business account to personal account and was told that there needs to be further verification done before the transfer... Read more
Complaint from Mahlekamm on 04 August 2021 about Wise.
It's been days now and I am still waiting for the email from Wise which has got the form to fill out so that my money can be released. Read more
Complaint from Asweds on 23 July 2021 about Wise.
I have done small transactions here and there and decided to sign up as to get low fees and currency exchanging compared to traditional banking with transfer wise. I had my account opened for less than one week after I... Read more
Complaint from AlexandruAndries on 15 July 2021 about Wise.
Hello, I've been using Wise for paying most of the things I have. Now, since 2nd of July, when I did transfer money into my Wise account from my bank account, they blocked hold my transfer with the reason that they are... Read more
Complaint from Hrold on 15 July 2021 about Wise.
Hi there, I’m Harold obene and my wise account recently got deactivated while I was trying to send £150 to my friends account. I guess they thought it was fishy because he initially gave me his card details to pay for... Read more
My account was closed by Wise bank. First i was given a reason for the closure and then my funds held in the account is yet to be refunded back to me. I sent several email to wise bank and... Read more
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