Wise complaint: Deactivated Account Without Reasoning

Complaint from Asweds reported on 23 July 2021 about Wise

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I have done small transactions here and there and decided to sign up as to get low fees and currency exchanging compared to traditional banking with transfer wise. I had my account opened for less than one week after I fully completed verification and submitted an appeal. I have some funds so they are holding my money without solving the issue.

I hope more people can come forward with their complaints so they can actually take care of their customers and just not close accounts without reasoning

Suggested solution:

Ask me for any requiredadditional documentation or information instead of just shutting down services on people

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