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Wise complaint: Closed account. Holding my money!

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Filed 28 Sep 2021 by Richard

Wise bank summarily sent us a closure notice on our company account for Pathway asset management. P7604952.
There was no warning only an email telling us to appeal and withdraw our money, which we couldn’t do on-line as they took access down.
It’s now been 14 days and despite numerous emails we have not received anything back from the appeals team and they are holding onto approx USD 10,000 of our money! truly shocking service!

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