Wise complaint: I want my money back

Name: I want my money back
Item: Wise
Rating: 1
Author: Rogerio

Open 3 Aug 2023 169 views Payment Providers

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Filed 3 Aug 2023 by Rogerio

On 1 August, I transferred a total of BRL481.72, the equivalent to USD100. I created a virtual debit card and before I could start using the card, the account was deactivated without a detailed explanation as to why. The website informs me that the money have been refunded but that is not true as I have checked my bank account several times now.

Wise complaint: I want my money back — Photo Rogerio uploaded with this complaint

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Case details

Status: Open
Company: Wise
Filed: 3 Aug 2023
Rating: 1/5
Desired resolution: refund my money to the account I have already sent them by email and one the appeal form. a total of BRL481.72
Problem: Refund after account deactivation not received
About: account deposit
At stake: 481.72 BRL

Progress

Filed
Company notified
Company replied
Resolved

3 Aug 2023 Complaint filed and published
3 Aug 2023 Message from Bizzy: we notified Wise about this complaint.

See all 56 Wise complaints

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