Complaints about Direct Express

On this page you can see which complaints are submitted about Direct Express.

How to file a Direct Express complaint?

Whatever your complaint about Direct Express is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Direct Express complaint' button.
2. Describe your complaint in detail, and suggest how Direct Express should resolve it.
3. Submit your complaint directly to Direct Express and mention that you posted your complaint on

Statistics of Direct Express in the category Payment Providers

298 total complaints
1.7 /10
102 votes

Complaints timeline

Wrongfully denied

Complaint from on 28 January 2021 about Direct Express in category Payment Providers

My complaint is that Direct Express debit card company(who is employed by Comerica Bank) wrongfully denied my claim of fraud. While I was in county jail someone broke into my mother's home and stole paperwork related to my Social Security... Read more