While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Netspend over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 16, 2024
Do you have a dispute or had a bad customer experience with Netspend? Submit your Netspend complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Netspend.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Netspend complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 17 complaints about Netspend over the last 12 months. The graph below shows a monthly breakdown.
Curious about Netspend's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Netspend. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Netspend by calling 1-866-387-7363. For Netspend support through email, send your inquiry to customerservice@netspend.com. If you want to reach out to Netspend through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from irbydemetrius82@gmail.com on 29 February 2024 about Netspend.
They lied to me like I hadn't have I come with them which it was a couple $6,000 in it for over a whole year and then told me reason that there was not responsible cuz I didn't contact them... Read more
Complaint from CyndiSimba717 on 15 February 2024 about Netspend.
The inconvenience of making me wait over a month for a refund on my account after Netspend allowed my account to be hacked 2 times in the same month! Read more
Yesterday I had went to my local retail store to load my Chime Bank debit card to pay my cell phone bill but the store was having some issues with reloads so I went a head and purchased a NetSpend... Read more
Complaint from Jonathan sweatt on 22 December 2023 about Netspend.
There was 1300 dollars took from me they investigated and it shows that I did not make these transactions they block my card send me another and its still happening and then they tell me I still want get my... Read more
Complaint from Simmons2022 on 21 December 2023 about Netspend.
I am sending this complaint due to the fact that I am a customer of what I have researched on google, attended the FTC protocol and observed that I was indeed a customer that dealt with the same situations as... Read more
Complaint from shbrou1981 on 25 November 2023 about Netspend.
Netspend’s provisional credit process states that it can take UP TO 10 business days for a provisional credit to be given, it does not state it is mandatory for a customer to wait 10 days before they can receive a... Read more
Complaint from Abbye on 08 October 2023 about Netspend.
3 years ago I ordered jeans for a Christmas present but after a month without them having been shipped, I cancelled my order and NetSpend released the funds back to me. About a month after that the company I ordered... Read more
Complaint from Brianalva9999 on 29 September 2023 about Netspend.
I put a claim in disputing transactions and net spend said since I did not change pin that they find no error.and sign purchesea we're not me Read more
Complaint from Budbun65 on 28 September 2023 about Netspend.
Last year u filed a complaint. They took 500$ from my direct deposit and out in another account that was opened in my name. After being contacted by agent they returned the money. Now they have done same thing. My... Read more
Netspend is allowing people to log into my phone and online banking Read more
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