Netspend complaint: Accessing my money

Complaint from Jengunn2022 reported on 16 December 2022 about Netspend

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My complaint:

My stimulus check was sent to net spend. My husband and I share an account. Netspend decided they needed my identity verified. After sending my I’d ss card and over 20 pieces of mail. They still have not released my money .its been 2 years.

Suggested solution:

Send me my money.

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