Netspend complaint: Accessing my money

Name: Accessing my money
Item: Netspend
Rating: 1
Author: Jennifer

Open 16 Dec 2022 132 views Financial Services

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Filed 16 Dec 2022 by Jennifer

My stimulus check was sent to net spend. My husband and I share an account. Netspend decided they needed my identity verified. After sending my I’d ss card and over 20 pieces of mail. They still have not released my money .its been 2 years.

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Case details

Status: Open
Company: Netspend
Filed: 16 Dec 2022
Rating: 1/5
Desired resolution: Send me my money.
Problem: Funds held pending identity verification
About: stimulus payment
Dealing with it for: 730 days

Progress

Filed
Company notified
Company replied
Resolved

16 Dec 2022 Complaint filed and published
16 Dec 2022 Message from Bizzy: we notified Netspend about this complaint.

See all 58 Netspend complaints

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