Family Dollar Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -38% decline in complaints about Family Dollar over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 6, 2024

Family Dollar complaint process

Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Family Dollar?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Family Dollar complaints chart

We have received 235 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.

50
45
40
35
30
25
20
15
10
5
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May

Family Dollar complaint statistics

Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

1902
Total complaints
1899
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
/10 1902 ratings

How to contact the customer service of Family Dollar?

Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:

The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Family Dollar reviews: (1902)

Authentic experiences shared by our community for your benefit.

Employee being nasty

Complaint from Debi Grimes on 15 May 2019 about Family Dollar.

Cashier is always very rude and nasty every time I've been there. She argues and should not be working with public Read more

Comments: 1
Rating:

Parking

Complaint from Cynthia on 09 March 2019 about Family Dollar.

Delhi NY family Dollar employees always park by the entrance door and in the handicap parking. I not seen a HP on their vehicles. Ihave a handicap permit and use a walker to get around. For months now the customers... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?

Media uploaded by our community

W2