Family Dollar complaint: steam card purchase

Complaint from sfontenot reported on 27 January 2022 about Family Dollar

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My complaint:

store 06308 at 8411 west Indian school Road phoenix az. purchased 6 steam cards $20.00 each total of 120.00. The young lady at the store activated the cards. When i got home the cards didn’t work. I went to return the cards the young lady refuse to refund my credit card. i have purchased cards from family dollar with my credit cards in the past I had no problems. i have never used cash in the past at any of the family dollar stores.
AUTH-09581B SEQUENCE NO:489907 MODE:ISSUER AAC-4E0885B5B8F6E607 AID:A0000000041010 ARC:Z3
CAPITAL ONE0623 MASTERCARD

Suggested solution:

refund my $120.00 from the steam cards and have them post cash only for gift cards if that be the problem.

Family Dollar complaint steam card purchase
Family Dollar complaint steam card purchase
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