While some customers may still be encountering a bad experience, our sentiment meter has detected a -63% decline in complaints about Family Dollar over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 249 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.
Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Zacharytylermartin on 12 April 2024 about Family Dollar.
I had bought a cell phone and phone time from there and was going to write a check but I just started using checks for the first time and one of the two employees told me to just sign it... Read more
Complaint from Mack daddy on 06 April 2024 about Family Dollar.
Every time I go to my local family dollar they never have what I need in stock so I have to go elsewhere and almost every isle I walk down I'm tripping over things placed in the isle's or there's... Read more
Complaint from 2055984176 on 03 April 2024 about Family Dollar.
Brought cigarettes a carton wrong cigarettes in box they refuse to exchange or return them even though I have my receipt. Read more
Complaint from Mechelle on 21 March 2024 about Family Dollar.
On 3-15-24 store manager, announced upon my arrival that corporate no longer allows and dogs ,service otherwise in their store and she will refuse to serve me. I told her that you can't do that because it is against the... Read more
Complaint from Pusho on 21 March 2024 about Family Dollar.
I just came in and the register woman was on the phone while im standing waiting for her and look at me like is my fault for i came up to bother her message on her phone and scanned product... Read more
Complaint from akbennett33 on 20 March 2024 about Family Dollar.
Got accused of steeling so if it is not corrected today I'm filing law suit for slandering with faults accusation Read more
Complaint from Bigtim3288 on 19 March 2024 about Family Dollar.
Went to the store at 9:02 pm to grab two loaves a bread real quick so I could make my lunch for work tomorrow. But when I got there the door was locked but the hours sign said 10 pm... Read more
Complaint from lagordadeoro7119@gmail.com on 18 March 2024 about Family Dollar.
I came in today on 3/17/24 to return Albanese gummi bears. The manager replied to me with I will not return these items because I could have injected the bags to kill people and I lost it. Another employee witnessed... Read more
Complaint from MadMa1 on 16 March 2024 about Family Dollar.
Day Manager with rabbit teeth don’t know her name she had her name tag on but hid it from me when I asked her name to prevent me from reporting her. She is very rude nasty attitude bad manager... Read more
Complaint from Mmyy on 11 March 2024 about Family Dollar.
I was just in family dollar on corner of country club and Murchison rd the sign says 3 for 3 RCA behind and Sunkist when getting to register they rang up regular price . So I questioned sign still should... Read more
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