Family Dollar Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -63% decline in complaints about Family Dollar over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 20, 2024

Family Dollar complaint process

Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Family Dollar?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Family Dollar complaints chart

We have received 249 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.

50
45
40
35
30
25
20
15
10
5
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Family Dollar complaint statistics

Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

1898
Total complaints
1895
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
/10 1898 ratings

How to contact the customer service of Family Dollar?

Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:

The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Family Dollar reviews: (1898)

Authentic experiences shared by our community for your benefit.

discrimination

Complaint from CJ12 on 23 January 2024 about Family Dollar.

The general manager refuses to promote employee for personal grudges that void the fair working act and several other laws then tells employees not to talk about pay once i found out i was being paid less then everyone that... Read more

Comments: 0
Rating:

Unprofessional behavior

Complaint from Debbiemack on 18 January 2024 about Family Dollar.

I was just threatened and cursed out by one of your associates while the Manager AJ stood by and didn't say anything. The blonde headed cashier was rude and unprofessional as always. But today was the worst than... Read more

Comments: 0
Rating:

Horrible experience

Complaint from AutumnMay on 16 January 2024 about Family Dollar.

I shop at the location on 757 West Broadway. But after the incident me and my children had over this past weekend. I will never shop at that store again. I spend at least 50 dollars a day at that... Read more

Comments: 0
Rating:

Profiling and sick pay

Complaint from Lilzzz on 09 January 2024 about Family Dollar.

I got let go on Dec 20th 2023 I went to work at 1:00 p.m. then lost prevention showed up at 3:00 and she was profiling everybody that was in the store looking at them up and down like they... Read more

Comments: 0
Rating:

Cashier

Complaint from Dontknow on 02 January 2024 about Family Dollar.

As waited in line, I know what I saw hearing, this cashier and a customer right in front of me that was purchasing her items as on camera. I go called, next customer go to register one. The cashier and on... Read more

Comments: 0
Rating:

My pto

Complaint from baerg on 24 December 2023 about Family Dollar.

I was recently let go after 3 years of working with the company I am now trying to find out why I am not able to receive the 40 hours of pto that I had one already planned on using... Read more

Comments: 0
Rating:

Deontate chambers

Complaint from gracejig@msn.com on 23 December 2023 about Family Dollar.

Deontae Chambers store 08451 Union Rd Gastonia NC so call manager I tried to return nasty orange slices daughter has brought me with no receipt for exchange was hollowed at and told me I stole the candy and run of... Read more

Comments: 0
Rating:

Wrongfully fired without filing a two weeks

Complaint from MikaKillz2001 on 22 December 2023 about Family Dollar.

I’m filling a complaint to report a store manager at 4540 N Shadeland Ave, because of a recent incident where I was unlawfully fired and never got a chance to put in my two weeks notice to say that I... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?