Family Dollar Complaint Sentiment: Neutral

Our sentiment meter has detected that Family Dollar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -25%. While some customers might experience challenges with Family Dollar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

Family Dollar complaint process

Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Family Dollar?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Family Dollar complaints chart

We have received 241 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.

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Family Dollar complaint statistics

Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

1901
Total complaints
1898
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
/10 1902 ratings

How to contact the customer service of Family Dollar?

Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:

The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Family Dollar reviews: (1901)

Authentic experiences shared by our community for your benefit.

Lost money over 800

Complaint from Eli on 12 June 2020 about Family Dollar.

I visited an location at mound street an central ave about 2:30 pm today an was in a allow and I was shopping an I dropped my money there was one other person in the allow with me an I... Read more

Comments: 0
Rating:

Store10094 false advertises

Complaint from Sunny on 09 June 2020 about Family Dollar.

Got in line to purchase $100 worth of items with an American express gift card just to be told they don't except them. They sell them in the store and the store advertises amex as a method of payment as... Read more

Comments: 0
Rating:

Covid-19 issues with employer

Complaint from Anonymous 20 on 16 May 2020 about Family Dollar.

managers at the store family Dollar is telling my niece, not to tell the employees that a lady was tested positive and if she tell it's that she will lose her job she's afraid she's crying and thinking that she... Read more

Comments: 1
Rating:

Empty Bluetooth Speaker Box

Complaint from Eddie_imnumber5 on 02 May 2020 about Family Dollar.

I bought a speaker and several other items, I walk out to the sidewalk and went to open the box, it was empty. I emmediatly walk back inside one of three cashier suggest a refund the other two are talking... Read more

Comments: 0
Rating:

I want my w2 form have not got

Complaint from Nicoleratliff 2711@gmail.com on 02 March 2020 about Family Dollar.

I have called and went online and have not seen any progress nor have they contacted me or mailed out my w2 form or a print out of last check stub I need help and my w2 form is all... Read more

Comments: 0
Rating:

W2 forms

Complaint from Elsa Pettit on 18 February 2020 about Family Dollar.

I have been emailing and calling family dollar point of contact number trying to make sure I get my w2s. I am a former employee and all they do is refer me to the web site for emplyees. I got... Read more

Comments: 0
Rating:

Harassment

Complaint from Kym on 14 October 2019 about Family Dollar.

I walked into the family dollar store 07454 went walking through the store to find two items. I have been shopping there for 2 or more years now. 1 employee came to the back of the store found me and... Read more

Comments: 0
Rating:

Store 01524 9430 cullen blvd

Complaint from Nikkifoster on 19 June 2019 about Family Dollar.

I bought an IBD Airbed queen battery pump at the price of 27.06 on 06182019 the store manager Lashondra aka Dedra refuse to give me my cash back from the store because of store policy.She told me to call the... Read more

Comments: 0
Rating:

Rude Manager

Complaint from Karen Warren on 14 June 2019 about Family Dollar.

Manager has a nasty disposition with customers. She is always complaining about her personal business when people are waiting to be checked out. She keeps customers waiting in line while she is either on the phone or on the computer. Read more

Comments: 0
Rating:

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