Family Dollar Complaint Sentiment: Negative

Our sentiment meter has identified a 50% increase in complaints about Family Dollar over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Family Dollar's offerings.

Sentiment data last updated on March 29, 2024

Family Dollar complaint process

Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Family Dollar?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Family Dollar complaints chart

We have received 257 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.

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Family Dollar complaint statistics

Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

1895
Total complaints
1892
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
/10 1895 ratings

How to contact the customer service of Family Dollar?

Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:

The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Family Dollar reviews: (1895)

Authentic experiences shared by our community for your benefit.

LED Light Installation Disrupting Area Citizens

Complaint from abak24 on 26 February 2024 about Family Dollar.

Please help! Submitting this inquiry about the outside store lighting. Earlier in Feb of 2024, new LED lights were installed in front of the store. I am a citizen of Maumee that lives right across from the store on the opposite... Read more

Comments: 0
Rating:

Vulger manager

Complaint from AmyW on 16 February 2024 about Family Dollar.

The manager of the store uses very vulger rude language in front of children. Today as I shopped I accidentally knocked over one of the MANY boxes blocking the isle. The manager provided to come over and talk CRAP loud... Read more

Comments: 0
Rating:

Closed at lunch time

Complaint from Clevergirl in yer mailbox on 08 February 2024 about Family Dollar.

Store closed 12 to 1p. Many customers were there waiting. This is an Amazon box site as well. Read more

Comments: 0
Rating:

Horrible Store Manager

Complaint from dessiem21 on 05 February 2024 about Family Dollar.

I would like to remain anonymous to the store manager due to retaliation to employees. The store manager Regina Stover is horrible. She treats her staff very poorly. She has an employee who’s been there the longest... Read more

Comments: 0
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Harassment

Complaint from litogotthekeys on 25 January 2024 about Family Dollar.

I went into the store to look for cleaning supplies I noticed the particular item that I was looking for wasn't available so I turned around to leave and as I got to the exit I am met with three... Read more

Comments: 0
Rating:

discrimination

Complaint from CJ12 on 23 January 2024 about Family Dollar.

The general manager refuses to promote employee for personal grudges that void the fair working act and several other laws then tells employees not to talk about pay once i found out i was being paid less then everyone that... Read more

Comments: 0
Rating:

Unprofessional behavior

Complaint from Debbiemack on 18 January 2024 about Family Dollar.

I was just threatened and cursed out by one of your associates while the Manager AJ stood by and didn't say anything. The blonde headed cashier was rude and unprofessional as always. But today was the worst than... Read more

Comments: 0
Rating:

Horrible experience

Complaint from AutumnMay on 16 January 2024 about Family Dollar.

I shop at the location on 757 West Broadway. But after the incident me and my children had over this past weekend. I will never shop at that store again. I spend at least 50 dollars a day at that... Read more

Comments: 0
Rating:

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