Family Dollar complaint: Former ASM

This is a complaint against Kristina Bray store manager of 11004 and Loretta (Olline) Bates district manager. I’m a former ASM from this store, I have actually quit here twice because things still have not changed. I as well as many others have complained to the district manager multiple times face to face and over the phone about the lack of work ethics and misconduct from this store manager and yet she never gets reprimanded. Now she is getting a raise and I’m seriously appalled. I’ve been in meetings where the DM has told store managers to move hours to the next pay period so that employees cannot collect overtime as well as the store manager taking it upon her self to do so. I and many others have been victims of this, if you catch on and complain about it your hours will be cut. They do not let employees know they have vacation time and will not give it to those who leave the business but clearly deserve it. The store manager takes most of the stores hours but she rarely works those hours, it looks like shes in the store because she will have others loan her in on a register or use her code to set the alarms. Ive seen so many associates come and go these past 4 yrs it’s ridiculous. The store manager has never fired anyone from here but she will take them off the schedule and force people to quit so they cannot file for unemployment. The store is disgusting with mice feces and dead ones in the store room. It floods in the store room and there are always boxes of food on the floor, the store manager has associates sell damaged and expired products/food. You have to beg and plead for help from the DM but it always falls on deaf ears. There is no dress code unless the store manager tells you that you need to wear a red shirt because the big wigs or DM is stopping by. The store manager does not follow most of the policies because its my store and I can do what I want. The store has failed on pricing and schematics on multiple occasions. I have heard personally from law enforcement about things that are not legal. I will add pics of the store as well. I will pin my email to the DM of the last time I worked here….

Olline,
  I know I said I would be leaving at the end of February but I’m afraid that I will have to take my leave now. Kristina is making it so hard to get the store where it needs to be and back on track, there’s no way its going to get caught up as long as she floats by. She expects everyone to do everything while shes constantly late and leaves early, or has some excuse to why she isn’t coming in at all. It’s to the point where I have to tell others not to answer that text or call that says are you at the store? or have you left yet, you know she’s going ask you to open and loan her in because shes late or not coming or her epic long bank runs. She doesn’t ever want to hire anyone until you push her to do so and she doesn’t want to train when they are hired. I can’t stand the fact she’s rarely stocking or on the floor and often setting in the office and part of the time its shes on her phone or falling asleep on the desk, I dont know how many times I’ve had to tell her yes something is in stock. I’m guilty of having my phone at work but im constantly moving and working. She rarely ever answers her phone when shes not at work and most of the time anyone calls her it’s they need help with work because  something she has not trained them to do or some kind of unexpected problem arises. I don’t think there has been a single ASM since I’ve lived here that hasn’t quit because the Boss lets everything fall on them and lack of training. The schedule is never correct so it’s always crazy for others that don’t have set hours, some people are being lied to on what shifts they can work as well. I know she’s going to take her vacation in March, she has let everyone know, and everyone is in a panic because the schematics and pricing AND cycle are still not caught up not to mention they are not trained to run the store. Anytime anyone panics or is upset about something not geting done or there are major setbacks she says don’t worry everything will be fine, its because everything will be fine for her and it makes me think she could care less. I used to not understand why most of the other store managers dislike her but now I do and a lot of our regulars have changed their minds about her as well. I thought she was my friend and I’ve had her back for a while and I really wanted to help her out but I’m so tired of jumping through hoops and breaking my back for a person that does not care about anyone but herself. You cannot demand respect unless you give it out yourself. I will bring up my keys and the paperwork that I’ve sorted this evening.