Family Dollar Complaint Sentiment: Neutral

Our sentiment meter has detected that Family Dollar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -25%. While some customers might experience challenges with Family Dollar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

Family Dollar complaint process

Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Family Dollar?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Family Dollar complaints chart

We have received 241 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.

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Family Dollar complaint statistics

Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

1901
Total complaints
1898
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
/10 1902 ratings

How to contact the customer service of Family Dollar?

Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:

The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Family Dollar reviews: (1901)

Authentic experiences shared by our community for your benefit.

Taken Advantage Of

Complaint from out right stealing on 20 July 2020 about Family Dollar.

Went to family Dollar on July 17th 2020 purchased 29.43 worth of items to gave the cashier 40.00 when giving me my change she SAID I can offer you 10.00 due to me not having any change. It's... Read more

Comments: 0
Rating:

Horrible customer service

Complaint from Motherof3 on 20 July 2020 about Family Dollar.

Horrible customer service. My family and I are shopping for essential needs and my daughter wanted a toy and She said that she wanted it. The employee started yelling at us and saying that my daughter who is seven years... Read more

Comments: 0
Rating:

Family dollar app clipped coupons

Complaint from Tgalle12 on 18 July 2020 about Family Dollar.

Everytime I go to use any of your coupons it tells me item not qualified . I go to your store thinking I'm going to save money . There is no reason why the item dont qualify even... Read more

Comments: 0
Rating:

never no stock

Complaint from dave4paintu@hotmail.com on 15 July 2020 about Family Dollar.

been going to this store for the past month now and the frozen food coolers have been empty no pot pies or nothing else hardly Read more

Comments: 0
Rating:

trash

Complaint from donald brown on 13 July 2020 about Family Dollar.

trash not being picked up on a dailynor monthly basic around the perimeter of the store . grass not being cut nor edged between front sidewalk and curb Read more

Comments: 0
Rating:

Completely left off work schedule

Complaint from LaShonra Dillon on 12 July 2020 about Family Dollar.

I work for the store 06109 Tylertown Mississippi. I have worked There since October 2019 with no problems. I have enjoyed working for the company and tried to work in the best interest for the store and the company. This... Read more

Comments: 0
Rating:

Rude

Complaint from Mleggett1207 on 09 July 2020 about Family Dollar.

Every time I go in family dollar store located 1533 west Chicago ave 37 there is the lady who always gives me a hard time she is very rude to and doesn’t want to ring me up. Now this is... Read more

Comments: 0
Rating:

Failure to wear mask and keep social distance

Complaint from Mark58 on 08 July 2020 about Family Dollar.

I went into the Family Dollar, Store 12427, 918 E. Interstate 30, Garland, TX Phone: 469-340-2121 at 3:03pm CST. According to the Family Dollar response to Coronavirus updated 14 May 2020 everyone the customers and associates... Read more

Comments: 0
Rating:

Dirty and very unprofessional

Complaint from Slimgoody on 08 July 2020 about Family Dollar.

The Family Dollar on 2nd Alleghany is the worst the store is never clean they dont practice social distance the Manager Jose walks around on the phone never working making sexual advances at employees if u do wat he... Read more

Comments: 0
Rating:

Customer ServiceCultural Insensitivity

Complaint from ADA Breach on 03 July 2020 about Family Dollar.

I purchased a two liter bottle of cola and when I got home noticed that the seal was broken and the soda was flat. Not a problem, I went back at my earliest convenience and explain to the cashier with... Read more

Comments: 0
Rating:

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