While some customers may still be encountering a bad experience, our sentiment meter has detected a -38% decline in complaints about Family Dollar over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 9, 2024
Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 233 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.
Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from emtRN on 31 July 2020 about Family Dollar.
On multiple occasions in this store, I have asked employees if they are supposed to wear masks.. and most have giggled and said no. I’m no “Karen” here, I’m just a frustrated as a nurse and EMT because I know... Read more
Complaint from RSWilliams on 31 July 2020 about Family Dollar.
I went in the store on 7-30-2020 about 6:45. I had a mask with me. When I went in the 2 employees had a mask on but had it pulled below their chin,so I went on in. One employee asked... Read more
Complaint from FranSanchez on 30 July 2020 about Family Dollar.
I bought a vanilla gift card there for 400$ it didn’t let me use it so I waited 24 hours . After those 24 hours I tried buying something online and my card was declined, when I checked my balance... Read more
Complaint from Mil town on 30 July 2020 about Family Dollar.
I was accused of stealing while still shopping followed around the store by four employees approached by one of the cashiers she told me I was stealing I told her I wasn’t stealing she yelled at me going out the... Read more
Complaint from Pissed Customer on 30 July 2020 about Family Dollar.
Hello My name is Keisha Coleman and I went to the store listed above well first off the employees was not wearing mask then i get to the register and the cashier stated she could not check me out because... Read more
Complaint from Snowball on 30 July 2020 about Family Dollar.
Manager follow my daughter around and ask that she placed her mask on when she was in a conversation with a client discussing business, daughter complied decided to leave. Cashier checked me out tally all my belongs just... Read more
Complaint from OnlyIfUDo on 30 July 2020 about Family Dollar.
Consistent days in a row ive gone to the family dollar in the 2000 Blk of North Havard Ave. in Tulsa, Oklahoma and an employee i believe transitioning to management position has her mask pulled down totally under her chin.... Read more
Complaint from requiremasks on 29 July 2020 about Family Dollar.
I just had a threatening altercation at one of your stores because of your refusal to require masks. A large man accosted me, proclaiming that I wasn't studied because he overheard me asking one of your employees about your policy... Read more
Complaint from Lamar brown on 25 July 2020 about Family Dollar.
Saw Christine Jones a employee of family dollar having sex with a black guy in green SUV in parking lot of store a couple of times and saw her smoking meth and selling it in parking lot with black guy... Read more
Complaint from susancritelli545@yahoo.com on 22 July 2020 about Family Dollar.
The last two times I have been in Family Dollar I have felt threatened by employees and some customers. I pay for my items. Twice there have been two men stare at me in these stores. I suffer PTSD. I... Read more
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