Complaint: Gift card

on 30 July 2020 about Family Dollar in category Supermarkets / Grocery Stores

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My complaint:

I bought a vanilla gift card there for 400$ it didn’t let me use it so I waited 24 hours . After those 24 hours I tried buying something online and my card was declined, when I checked my balance it had 0 dollars and 2 transactions of 200$ that I never did !! I went up to the store and they didn’t even tried to help me .

0 0 votes
Justified complaint?

Suggested solution:

By refunding me my 400$ that I was never able to use

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