Complaint from TheCryptoCo. reported on 05 April 2024 about Freewallet
They first locked my account. Which I used 3 months ago. Then ask me to reset my password and pattern. They took almost 2 month to respond it and mean while they deducted my fund.
Just revert back my fund simple because I’m using this wallet since 2017
Message from Bizzy from Complain.biz
3 weeks ago - We have sent an email to Freewallet about your complaint
Message from Bizzy from Complain.biz
3 weeks ago - Complaint is picked up by Freewallet
Message from Bizzy from Complain.biz
3 weeks ago - Complaint is solved by Freewallet
Responded on 07 April 2024 at 10:37
Hello, per our Terms and Conditions, a monthly fee of 30 USDT applies to accounts that remain inactive for 12 months. Please contact our support team here: https://bit.ly/2rgGdRw with your User ID so our specialists can check the details.
Responded on 07 April 2024 at 10:48
But my account was active in last 8 months ago. I have an email login logs Also available which clearly showing the date time and even seconds it’s was active account
