Complaint from Dake reported on 21 April 2024 about Freewallet
I have transferred CND to FREE WALLET.
Today i have discovered that free wallet took my money due to inactivity fee without any emails and reminders.
they took without my permission and any notification. In 2 transactions. It is really bad behaviour towards its clients.
Return coins back.
Id 5a4f0266
Message from Bizzy from Complain.biz
2 weeks ago - We have sent an email to Freewallet about your complaint
Message from Bizzy from Complain.biz
2 weeks ago - Complaint is picked up by Freewallet
Message from Bizzy from Complain.biz
2 weeks ago - Complaint is solved by Freewallet
Responded on 21 April 2024 at 20:45
Hello, per our Terms and Conditions, a monthly fee of 30 USDT is applicable to accounts that remain inactive for a consecutive period of 12 months. Inactivity is defined as an absence of transactions or account activity during this timeframe. If you have any questions, please feel free to contact us here: https://bit.ly/2rgGdRw
the worst standard answer from the representatives of trust wallet.
very poor service.
actions can be treated as scam and fraud.
definitely would not your service