Freewallet complaint: Freewallet: inactivity fee
Filed 21 Apr 2024 by Dauren
I have transferred CND to FREE WALLET.
Today i have discovered that free wallet took my money due to inactivity fee without any emails and reminders.
they took without my permission and any notification. In 2 transactions. It is really bad behaviour towards its clients.
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Discussion
4 comments
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Freewallet Official reply from Freewallet
Hello, per our Terms and Conditions, a monthly fee of 30 USDT is applicable to accounts that remain inactive for a consecutive period of 12 months. Inactivity is defined as an absence of transactions or account activity during this timeframe. If you have any questions, please feel free to contact us here: https://bit.ly/2rgGdRw
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Dauren
the worst standard answer from the representatives of trust wallet.
very poor service.
actions can be treated as scam and fraud.
definitely would not your service -
Daymon
FRWT wallet blocked my withdrawal and keeps demanding more KYC documents. I’ve sent everything they asked for, but I still can’t access my funds. Classic scam tactics.
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Alen
Users frequently report that Freewallet takes an unreasonably long time to process withdrawal requests. These delays are often accompanied by vague explanations, leaving users unable to access their funds when needed.
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