Freewallet complaint process

Do you have a dispute or had a bad customer experience with Freewallet? Submit your Freewallet complaint through our platform, so their customer service can reach out to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Freewallet.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Freewallet complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Freewallet?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Current sentiment: Negative

Our sentiment meter has detected a 100% increase in Freewallet complaints over the past 28 days compared to the average rate.

Updated on September 30, 2023

Freewallet complaints chart

We have received 5 complaints about Freewallet over the last 12 months. The graph below shows a monthly breakdown.

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Freewallet complaint statistics

Curious about Freewallet's track record in addressing complaints? Dive into the all-time complaints data right here!

10
Total complaints
0
Open Complaints
0
Complaints pending
10
Complaints resolved
1.0
/10 10 ratings

100% of all complaints resolved

100%

Freewallet contact information

Complaint line phone number:
Pending
Webcare email:
info@freewallet.org
Corporate HQ address:
Pending
Contact form:

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Freewallet reviews: (10)

Transfer

Complaint from on 12 June 2023 about Freewallet in category Crypto / DeFi / Blockchain

I sent money to test out the app it mysteriously ended uo some where else with a mystery reciepient number thank god if was just 13.50 but imagine how many people work for less than that a hour Read more

Comments: 3
Rating:

Funds held hostage

Complaint from on 09 May 2022 about Freewallet in category Crypto / DeFi / Blockchain

Freewallet froze my funds last week after accepting dozens of deposits from me over several weeks. When I tried to withdraw my funds to transfer to another wallet, they refused and locked it. They have demanded KYC, which I provided... Read more

Comments: 2
Rating:

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