Crypto.com Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Crypto.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on December 4, 2023

Crypto.com complaint process

Do you have a dispute or had a bad customer experience with Crypto.com? Submit your Crypto.com complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Crypto.com.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Crypto.com complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Crypto.com?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Crypto.com complaints chart

We have received 11 complaints about Crypto.com over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec

Crypto.com complaint statistics

Curious about Crypto.com's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!

202
Total complaints
199
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 202 ratings

How to contact the complaint department of Crypto.com?

Below, you will find the contact information for Crypto.com's complaint department. To amplify the impact of your complaint, please use our complaint form.

Contact form:

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Crypto.com reviews: (202)

Authentic experiences shared by our community for your benefit.

Frozen funds

Complaint from mannycure on 06 September 2023 about Crypto.com.

Froze my funds when try to withdraw. And ignore constant communication. Even so blocking me Read more

Comments: 0
Rating:

Log in issues

Complaint from Unkown on 05 September 2023 about Crypto.com.

They changed and make it impossible to login ask me e go to crypto.com from my device and that does not work. Read more

Comments: 0
Rating:

Crypto currency

Complaint from Anamta on 10 June 2023 about Crypto.com.

There was a msg sent on my WhatsApp and was asked to complete the tasks and 200rs were sent in my account after that they joined me in the group and according to time the task were scheduled to complete... Read more

Comments: 0
Rating:

Frozen savings account

Complaint from DontScamee on 19 May 2023 about Crypto.com.

Hi on April 13/23 I went to check my earnings on my crypto savings account in my Trust wallet.I had accidentally hit the participate button that was linked to a $50,000 USDT smart contract reward activity.I informed crypto support that... Read more

Comments: 0
Rating:

Stuck funds

Complaint from Superduper on 30 April 2023 about Crypto.com.

I wanted to buy some crypto, But for some reason the app put it on to my Crypto.com card. The card itself will not let me withdraw my funds or buy crypto or even add my card to their own payment... Read more

Comments: 0
Rating:

MONEY FRAUD

Complaint from rima@1990 on 25 March 2023 about Crypto.com.

MY CRYPTO MONEY BALENCE IS 558000 RS. I INVEST ALL MY CAPITAL BUT THEY ARE NOT GIVING MY MONEY. Read more

Comments: 0
Rating:

Locked funds

Complaint from Jeremiah on 30 January 2023 about Crypto.com.

My card was stolen a few years back and I filed disputes on several transactions crypto.com being one of them for about $160 as I was unaware of the merchants signature. Maybe 2-3 years later crypto.com allowed me to deposit... Read more

Comments: 0
Rating:

Asked to fix

Complaint from Apetree1001@yahoo.com on 14 January 2023 about Crypto.com.

i asked them on the 24th to adjust a number on my nft cause i didnt remember login for current account the guy that messed up changing the numbers put the wrong one on the account i gave the right... Read more

Comments: 0
Rating:

withdraw

Complaint from graziela on 22 December 2022 about Crypto.com.

crypton is holding my money. I cannot withdraw and they are asking to me to make another deposit to be able to withdraw my money. I do not have money to deposit and I do not trust anymore thar app.... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?