Our sentiment meter has identified a 100% increase in complaints about Crypto.com over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Crypto.com's offerings.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Crypto.com? Submit your Crypto.com complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 11 complaints about Crypto.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Crypto.com's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Crypto.com. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Crypto.com through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Davdog on 18 April 2024 about Crypto.com.
On the evening of 04/12/24 I sent my Crypto.Com account: It never arrived. On 04/15/24 I realized something was wrong and searched for support. That’s where I lost another $350 (long story). They don’t offer phone support and the... Read more
Complaint from ueueur on 04 April 2024 about Crypto.com.
My card was blocked to one month ago and I've been writing to support since then and they have been like playing with me I cannot get a series of sports from them that I will transfer your call to... Read more
Complaint from SonicOwl on 25 March 2024 about Crypto.com.
I want every pound out of the exchange. In my case, you’ve made it impossible for me to continue using your services. Withdrawing Fiat Did all of the formalities including waiting days for my initial deposit to go through, tried to withdraw... Read more
Complaint from Karen 222 on 16 March 2024 about Crypto.com.
So i am trying to get Crypto.com to find my money and I am getting no help from support or their technical people to locate my funds. I want them put into my £8000 into my account at crypto.com so... Read more
Complaint from SC2024 on 18 January 2024 about Crypto.com.
I have written via their ap and email and after 5 days have still not received any action Their cut and paste response as with previous messages regarding issues has been ignored, obfuscated, not dealt with and left unresolved for me... Read more
Complaint from Singh on 12 October 2023 about Crypto.com.
When i try to withdraw my assets some one cancel it. Read more
Complaint from mannycure on 06 September 2023 about Crypto.com.
Froze my funds when try to withdraw. And ignore constant communication. Even so blocking me Read more
Complaint from Unkown on 05 September 2023 about Crypto.com.
They changed and make it impossible to login ask me e go to crypto.com from my device and that does not work. Read more
Complaint from Anamta on 10 June 2023 about Crypto.com.
There was a msg sent on my WhatsApp and was asked to complete the tasks and 200rs were sent in my account after that they joined me in the group and according to time the task were scheduled to complete... Read more
Complaint from DontScamee on 19 May 2023 about Crypto.com.
Hi on April 13/23 I went to check my earnings on my crypto savings account in my Trust wallet.I had accidentally hit the participate button that was linked to a $50,000 USDT smart contract reward activity.I informed crypto support that... Read more
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