Our sentiment meter has identified a 100% increase in complaints about Blockchain.com over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Blockchain.com's offerings.
Sentiment data last updated on April 15, 2024
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We have received 14 complaints about Blockchain.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Blockchain.com's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Blockchain.com. To amplify the impact of your complaint, please use our complaint form.
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Authentic experiences shared by our community for your benefit.
Complaint from dammy2024 on 02 April 2024 about Blockchain.com.
Blockchain.com has been holding on to my btc since 2021... But now 2024 they asked for my wallet address and Government ID which I've provided but still they have refused to send my bitcoin... Read more
Complaint from M.Mohebi on 01 February 2024 about Blockchain.com.
The verify my ID has been locked on my Blockchain application, website. I cannot retry this as a result unable to access my BTC. My funds are in my earning wallet which I cannot access due to this. Read more
Complaint from Osawe on 07 January 2024 about Blockchain.com.
Its been months since blockchain.com asked for my details, but still have failed to reply me and transfer my funds. Read more
Complaint from oe on 30 December 2023 about Blockchain.com.
I swapped my funds to BTC and it has not been done since 3 weeks. This is the answer from the supprt. Thank you for contacting us! We have noticed that there is a problem with your recent swap order. We... Read more
Complaint from MichealB on 23 December 2023 about Blockchain.com.
For months i have not been able to withdraw even though i have done everything required of me. Read more
Complaint from DanielO on 14 December 2023 about Blockchain.com.
Wallet blocked unjustly Read more
Complaint from Osawe on 21 November 2023 about Blockchain.com.
My funds have been locked for years without any reason, i have reached out to support severally but to no avail. Read more
Complaint from AlexC on 13 November 2023 about Blockchain.com.
For months now i have been unable to withdraw my funds, contacted support severally but nothing is been done. Read more
Complaint from SANTOSH KUMAR SINHA on 02 August 2023 about Blockchain.com.
Due to fault of your Credit Department My Credit balance was shown on backlog of my wallet and hence put on hold. As it was not reflected on dash board of my blockchain Wallet so I have been put to... Read more
Complaint from AITABIR on 31 July 2023 about Blockchain.com.
Blockchain refusing to releasing after all fees as requested by Blockchain representatives promising of release of MY WALLET after transfer of fees is made. Total funds transferred approx. S$15,000.00 in various stages with 4-5 different Blockchain reprentatatives doing the disappearing... Read more
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