Coinbase Complaint Sentiment: Neutral

Our sentiment meter has detected that Coinbase complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Coinbase, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 16, 2024

Coinbase complaint process

Do you have a dispute or had a bad customer experience with Coinbase? Submit your Coinbase complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Coinbase.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Coinbase complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Coinbase?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Coinbase complaints chart

We have received 6 complaints about Coinbase over the last 12 months. The graph below shows a monthly breakdown.

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Coinbase complaint statistics

Curious about Coinbase's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!

169
Total complaints
168
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
/10 169 ratings

How to contact the customer service of Coinbase?

Below, you will find the contact information for the complaint department of Coinbase. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-908-7930
Contact form:

You can contact the customer service of Coinbase by calling 1-888-908-7930. If you want to reach out to Coinbase through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Coinbase reviews: (169)

Authentic experiences shared by our community for your benefit.

not being able to use my funds

Complaint from edward_lornezo@abcglobal.net on 17 October 2023 about Coinbase.

I made a deposit of $1,000.0 and $500.00 on 10/06/2023 into coinbase.com and then I was sent a notice on my conibase site that my account was placed on hold which I did not know by who but it sounded... Read more

Comments: 0
Rating:

Locked out of my account

Complaint from Whhh528@yahoo.com on 07 September 2023 about Coinbase.

Hi there, This issue has been going on for nearly one year now. Coinbase Compliance team asked me for ID verification Which I've provided 1 utility bill provided 2 proof of residency provided 3 driving licence provided 3 passport provided... Read more

Comments: 0
Rating:

funds removed from account scam via Coinbase

Complaint from all information has been uploaded on 13 April 2023 about Coinbase.

I was scammed through Coinbase and when the money was coming out of my account as I could see I rang Coinbase fraud and spoke to a lady who said I will deal with it and I would not lose... Read more

Comments: 0
Rating:

Locked my account with 80,000 dollars in it

Complaint from Rob stahley on 09 April 2023 about Coinbase.

I had 110,000 dollars in my coinbase account, and after pulling out 30,000 they locked my account and won’t open it. It’s all I had and now I’m behind on bills and having a hard time getting my two baby... Read more

Comments: 0
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Release of funds

Complaint from Galen Mertsching on 03 April 2023 about Coinbase.

I was told my funds would be available starting March 9. I had made several bank deposits. To purchase tether and bitecoin. This was not my first time. Then on the date of release I was denied the ability to... Read more

Comments: 0
Rating:

funds removed from account scam via Coinbase

Complaint from all information has been uploaded on 13 March 2023 about Coinbase.

I had funds removed from my Coinbase account and whilst it was happening I was on to Coinbase fraud department explaining I could see it happening asked the lady to stop funds being removed she told me she had stopped... Read more

Comments: 0
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