I have spent over a year fighting with this Robin Hood app to cash out my earnings The app continuously locks my account tells me that I can't open or obtain any message for months after 1 year I have... Read more
Robinhood complaints
Robinhood Complaint Sentiment: Neutral
Our sentiment meter has detected that Robinhood complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Robinhood, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Robinhood complaint process
Do you have a dispute or had a bad customer experience with Robinhood? Submit your Robinhood complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Robinhood.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Robinhood complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Robinhood?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Robinhood complaints chart
We have received 5 complaints about Robinhood over the last 12 months. The graph below shows a monthly breakdown.
10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
Robinhood complaint statistics
Curious about Robinhood's track record in addressing complaints within the Crypto / DeFi / Blockchain, Financial Services category? Dive into the all-time complaints data right here!
34
Total complaints
33
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
34 ratings
How to contact the customer service of Robinhood?
Below, you will find the contact information for the complaint department of Robinhood. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
650-294-4858
Webcare email:
report@robinhood.com
Corporate HQ address:
85 Willow Rd, Menlo Park, CA 94025, United States
Contact form:
The corporate office of Robinhood is located at 85 Willow Rd, Menlo Park, CA 94025, United States. You can contact the customer service of Robinhood by calling 650-294-4858. For Robinhood support through email, send your inquiry to report@robinhood.com. If you want to reach out to Robinhood through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Robinhood reviews: (34)
Authentic experiences shared by our community for your benefit.
Loved one passing away
Complaint from Maryanne on 09 October 2023 about Robinhood.
Notified Robinhood about my son passing away. My son was not married and had no children. I submitted death certificate and other documents to the email Robinhood requested. It has been since August and I have not heard one word from... Read more
cokmplete inability and no desire to resolve problem with web site
Complaint from sergeyuskach on 24 July 2023 about Robinhood.
case ID : 26981452 , about moth ago I was able to move money from Robinhood.com using 6 digit sms code which they send on my cell phone. They now require 5to have robinhood app installed on my phone. 1 I do... Read more
Restricted Accounts
Complaint from EAndino11 on 21 June 2023 about Robinhood.
My account was frozen for no reason now they are requesting a driver's license, and bank information x3 times now. I have bills I need to pay which are late. I do not know what to do. Read more
Verification Process and Restrictions placed on account
Complaint from nattyj on 29 April 2023 about Robinhood.
I recently discovered that I was locked out of my Robinhood account so I was trying to reset my password. Robinhood asked questions about checking accounts that I never had linked to a Robinhood account. One was my student loan... Read more
positions open unlawfully on my robin hood investing account. totaling $8,000 Plus
Complaint from Do not use ROBINHOOD on 06 March 2023 about Robinhood.
i notified robin hood of some things that was in my account that i did not authorize or have any knowledge of after making them aware of almost $8000 missing they were restricted my entire account not allowing any access... Read more
Account Locked and Amount locked
Complaint from suvidita on 06 March 2023 about Robinhood.
My account was suddenly locked and the amount in my account is locked.. Read more
Restricted account
Complaint from Joeycnote on 11 February 2023 about Robinhood.
My account was restricted I'm not a trader only using the prepaid spending account i deposited 700 dollars of my income tax money they restricted my account there's still $500 of my money nothing to do with trading they keep... Read more
Repeatedly asking for Document submission
Complaint from DonJ94 on 15 December 2022 about Robinhood.
I signed up and submit state I’d and banking information. After establishing an account they got hacked and all users information was compromised. Now they are restricting accounts and asking to resubmit personal information. I don’t feel secure doing this... Read more
My account stoleing funds
Complaint from Nellienel on 02 November 2022 about Robinhood.
Robinhood stole money from me n want give it back they want me to prove something I can't the account I use to do a deposit are close they tried to return fund but they came back help me please Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
