While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Robinhood over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on December 3, 2023
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We have received 8 complaints about Robinhood over the last 12 months. The graph below shows a monthly breakdown.
Curious about Robinhood's track record in addressing complaints within the Crypto / DeFi / Blockchain, Financial Services category? Dive into the all-time complaints data right here!
Below, you will find the contact information for Robinhood's complaint department. To amplify the impact of your complaint, please use our complaint form.
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Authentic experiences shared by our community for your benefit.
Complaint from Maryanne on 09 October 2023 about Robinhood.
Notified Robinhood about my son passing away. My son was not married and had no children. I submitted death certificate and other documents to the email Robinhood requested. It has been since August and I have not heard one word from... Read more
Complaint from sergeyuskach on 24 July 2023 about Robinhood.
case ID : 26981452 , about moth ago I was able to move money from Robinhood.com using 6 digit sms code which they send on my cell phone. They now require 5to have robinhood app installed on my phone. 1 I do... Read more
Complaint from EAndino11 on 21 June 2023 about Robinhood.
My account was frozen for no reason now they are requesting a driver's license, and bank information x3 times now. I have bills I need to pay which are late. I do not know what to do. Read more
Complaint from nattyj on 29 April 2023 about Robinhood.
I recently discovered that I was locked out of my Robinhood account so I was trying to reset my password. Robinhood asked questions about checking accounts that I never had linked to a Robinhood account. One was my student loan... Read more
Complaint from Do not use ROBINHOOD on 06 March 2023 about Robinhood.
i notified robin hood of some things that was in my account that i did not authorize or have any knowledge of after making them aware of almost $8000 missing they were restricted my entire account not allowing any access... Read more
Complaint from suvidita on 06 March 2023 about Robinhood.
My account was suddenly locked and the amount in my account is locked.. Read more
Complaint from Joeycnote on 11 February 2023 about Robinhood.
My account was restricted I'm not a trader only using the prepaid spending account i deposited 700 dollars of my income tax money they restricted my account there's still $500 of my money nothing to do with trading they keep... Read more
Complaint from DonJ94 on 15 December 2022 about Robinhood.
I signed up and submit state I’d and banking information. After establishing an account they got hacked and all users information was compromised. Now they are restricting accounts and asking to resubmit personal information. I don’t feel secure doing this... Read more
Complaint from Nellienel on 02 November 2022 about Robinhood.
Robinhood stole money from me n want give it back they want me to prove something I can't the account I use to do a deposit are close they tried to return fund but they came back help me please Read more
Complaint from Charlie26 on 29 October 2022 about Robinhood.
I don't know if it was by an app update, but one day I was no longer signed in into my Robinhood app. So I tried to sign in manually......and the app no longer recognized my login. ... Read more
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