Robinhood Complaint Sentiment: Neutral

Our sentiment meter has detected that Robinhood complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Robinhood, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 23, 2024

Robinhood complaint process

Do you have a dispute or had a bad customer experience with Robinhood? Submit your Robinhood complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Robinhood.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Robinhood complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Robinhood?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Robinhood complaints chart

We have received 5 complaints about Robinhood over the last 12 months. The graph below shows a monthly breakdown.

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Robinhood complaint statistics

Curious about Robinhood's track record in addressing complaints within the Crypto / DeFi / Blockchain, Financial Services category? Dive into the all-time complaints data right here!

34
Total complaints
33
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
/10 34 ratings

How to contact the customer service of Robinhood?

Below, you will find the contact information for the complaint department of Robinhood. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
650-294-4858
Webcare email:
report@robinhood.com
Corporate HQ address:
85 Willow Rd, Menlo Park, CA 94025, United States
Contact form:

The corporate office of Robinhood is located at 85 Willow Rd, Menlo Park, CA 94025, United States. You can contact the customer service of Robinhood by calling 650-294-4858. For Robinhood support through email, send your inquiry to report@robinhood.com. If you want to reach out to Robinhood through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Robinhood reviews: (34)

Authentic experiences shared by our community for your benefit.

Unable to access my account. Crooks!!!

Complaint from 97754rob@gmail.com on 08 July 2022 about Robinhood.

Hello, I have been attempting to access my account for over 3 weeks and not able to do so. Robinhood wants to charge me money to allow me to connect to my account. I was furnished a phone number to... Read more

Comments: 0
Rating:

Verification process

Complaint from RanCun on 27 June 2022 about Robinhood.

Complaint 23971019 I went thru thr verification process and they sd I was good to go. I deposited $30K into the account, now they say they need a copy of my SS card which I do not... Read more

Comments: 1
Rating:

Robinhood Hacked

Complaint from Urmila on 11 April 2022 about Robinhood.

On 03232022 I lost my mobile phone around 10:30 AM CST. I had a robinhood app in my phone so I informed Robinhood to freeze my account as soon as possible. They don’t have customer service number, so I sent... Read more

Comments: 0
Rating:

My account is restricted

Complaint from Kelly F on 16 March 2022 about Robinhood.

I used the wrong PIN on my card. And my account was restricted I went in updated my pin and submitted all document they asked for. Providing all information more than once they told me my account is still restricted.... Read more

Comments: 0
Rating:

Deactivated my account Kept My Money

Complaint from Ric111680 on 26 February 2022 about Robinhood.

Robinhood deactivated my account and i was unable to sell my shares or do anything on my account. After reaching out to them multiple times they will not talk to you. They just email the same standard stuff. They will... Read more

Comments: 0
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